In 2025, automation is no longer a side project tucked away in IT departments, it has become a boardroom priority. Across industries, CXOs are making decisive bets on automation as the backbone of enterprise-wide transformation. From streamlining operatio
Over the past decade, Global Capability Centres (GCCs) have quietly evolved from back-office support functions to strategic innovation hubs. Today, they drive product development, analytics, R&D, and AI-led transformation for some of the world's largest c
Over the years, I've had the opportunity to witness and be a part of how rapidly the global business landscape shifts. What worked even a few years ago might already feel outdated today and, in this environment, one shift has stood out to me more than mos
